Hi, I'm Akhil Dev
Microsoft-certified IT professional with 6+ years of experience in enterprise infrastructure, Microsoft 365, Azure cloud, Windows Server, virtualization, monitoring, endpoint security, data center operations, and IT service delivery.
🏅 Azure Administrator Associate • Azure Virtual Desktop Specialty • MCSE • CCNA • Microsoft 365
6+
Years Experience
10K+
Users Supported
4.5K+
Servers & VMs
130+
Automations Built
Career Snapshot
🌍 Enterprise Scale
Supporting IT operations across 20+ countries, 10,000+ users, and 4,500+ servers and virtual machines.
☁️ Cloud & Microsoft 365
Hands-on experience with Azure, Microsoft 365, Intune, Exchange Online, Teams, SharePoint, and hybrid infrastructure.
⚡ Automation Focus
Built 130+ automation workflows using Power Automate, PowerShell, and scripting to reduce manual effort.
About Me
I specialize in managing hybrid IT infrastructure, Microsoft enterprise platforms, cloud operations, monitoring, incident response, endpoint security, automation, and enterprise IT support.
Cloud & Infrastructure
Azure administration, hybrid cloud, Windows Server, VMware, Hyper-V, backup, disaster recovery, and high availability.
Microsoft 365
Exchange Online, Teams, SharePoint, Intune, endpoint compliance, identity, access control, MFA, and Conditional Access.
Operations & Monitoring
SolarWinds NPM, SCOM, Dynatrace, Azure Monitor, DCIM, incident management, SLA support, and RCA follow-up.
Technical Skills
Core technologies and tools I work with.
Certifications
Professional certifications and technical achievements.
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certification
Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
Microsoft Certification
Designing Microsoft Azure Infrastructure Solutions (AZ-305)
Microsoft Learning
Microsoft 365 Administration
LinkedIn Learning
Introduction to AWS Identity and Access Management (IAM)
AWS Training and Certification
Cisco Certified Network Associate Routing and Switching (CCNA)
Cisco Certification
ICSI Certified Network Security Specialist (CNSS)
International CyberSecurity Institute
Professional Experience
Enterprise infrastructure, cloud, monitoring, and IT operations background.
Systems Engineer
- Manage data center, server, storage, network, cloud, and hybrid infrastructure operations across enterprise environments.
- Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune.
- Support Azure cloud infrastructure, Active Directory, DNS, DHCP, Group Policy, and enterprise monitoring platforms.
- Provide Tier 2/3 support for critical business systems, high-priority incidents, RCA, patching, and compliance activities.
- Built automation solutions using PowerShell, Batch scripting, and Power Automate to reduce manual effort.
Systems Engineer
- Managed Windows Server, Active Directory, Exchange, SharePoint, and infrastructure availability.
- Provided 2nd and 3rd level support for systems, applications, infrastructure, and end users.
- Implemented backup, redundancy, security maintenance, patching, and performance monitoring activities.
- Monitored application and system performance, identified bottlenecks, and supported troubleshooting activities.
IT Support Engineer
- Provided first-line IT support for hardware, software, network, and server-related issues.
- Installed, configured, and maintained computer systems, software applications, peripherals, and network components.
- Supported Windows Server administration, Active Directory, server maintenance, updates, patches, backups, and troubleshooting.
- Performed system audits and communicated issue resolution updates to end users.
Projects & Automation
Selected operational improvements and technical initiatives.
DCOPS Automation Suite
Created 130+ automation workflows using Power Automate, PowerShell, and Batch scripting to reduce repetitive operational tasks.
Infrastructure Monitoring
Worked with SolarWinds NPM, SCOM, Dynatrace, Azure Monitor, Uptime Robot, and DCIM for proactive monitoring and incident response.
Daily Operations Reports
Built automated reporting solutions for monitoring alerts, email counts, infrastructure status, file movement checks, and shift handover support.
Azure & Microsoft 365 Support
Supported hybrid cloud operations, Microsoft 365 administration, endpoint compliance, and enterprise user access management.
Windows Server Upgrades
Participated in Windows Server upgrades, patch management, hardware refresh, and migration activities while supporting business continuity.
Data Center Operations
Supported 24x7 enterprise operations across servers, storage, monitoring, backup, disaster recovery, and critical incidents.
Contact
Available for Systems Engineer, Infrastructure Engineer, Cloud Administrator, Microsoft 365 Administrator, and IT Operations roles.
Phone
GitHub
Location
Dubai, United Arab Emirates
Availability
Available in 30 days